Why The Johns Group Strives To Provide A Superior VIP Customer Experience

Why The Johns Group Strives To Provide A Superior VIP Customer Experience

  • Becky Johns
Deciding to buy or sell a house is a big step. So many factors are at play when homeowners decide to enter the local market, from reviewing their finances or settling on a place to live, to listing their current property, and purchasing another. Once they commit to their move, individuals will find that each part of the process is made much easier with the help of a real estate team dedicated to providing VIP service. With years of experience in the Orland real estate market, The Johns Group works tirelessly to ensure that clients receive a customer experience that can’t be beaten.

It’s more than a transaction

Whether you’re buying or selling a house, the entire experience goes far beyond a simple transaction. Investing in a new home is a fresh start, an exciting adventure, and a place to call home for years. Similarly, selling your home marks the end of one chapter in your life and the beginning of another one. Both experiences can open doors and have an incredible impact on your family.
Photo courtesy of Shutterstock
The team at The Johns Group knows that much more is involved in real estate than just viewing properties, listing photos, or signing contracts. They strive to make each step as seamless as possible and anticipate hurdles.

Every client has a unique goal

Providing top customer service allows The Johns Group to focus on every client. From families of four looking for land for sale in Orland, CA, to retirees hoping to list their long-time homes for top dollar, each client has a particular goal. For some, making a solid return on investment is high on their list of priorities. For others, a faster sale is what matters most. You might need to find a property with more interior square footage, or you may want a home on a large piece of land. Providing superior service means remembering there’s no one-size-fits-all approach to real estate. Every interaction requires attention and commitment so that clients can meet their individual goals.

Your investment matters

A real estate team that puts its clients first knows that every investment matters. Clients' time, energy, and resources are essential to their real estate journey. The team at The Johns Group helps clients see that every market has possibilities. Sometimes, clients need to buy and sell homes at the same time. If you need to purchase a particular type of home and sell your property quickly, work with The Johns Group. No matter the market conditions, there are ways to make your process successful.

Top customer experience brings results

An expert team remembers that results only come with getting the absolute best for every client. By respecting all their clients' investing, The Johns Group commits to providing the utmost customer service. A realtor who rushes the process often forgets details and treats their clients as commodities; they are less likely to get results, much less build bridges. The Johns Group realtors dedicate themselves to putting their clients first because they know that’s the best way to get the client's desired results. The Johns Group has helped countless people buy and sell real estate throughout Orland by paying attention and treating each client like they're the only one that matters.

Quicker transactions

Photo courtesy of Shutterstock
Orland homes for sale can sell quickly with the help of an expert real estate team. Homeowners need to keep up with marketing trends to get their listings in front of the right buyers. So, what are buyers looking for? What home features do they expect from Orland real estate? The Johns Group stays on top of the local market to help clients sell their homes successfully. For buyers, a real estate team should know how and where to find suitable properties; they will narrow down your list based on your preferences and price point. No matter what your purpose is for buying or selling in Orland, a real estate team dedicated to providing a complete customer experience will ensure you can move through each step quickly and efficiently.

A more personalized experience

A VIP customer experience is a more individualized one. The Johns Group personalizes their approach to each client, knowing that, like a client’s goals, every client is unique. So much of real estate is about connection and communication. To provide a full experience for clients, The Johns Group works hard to make it as personal to the client as possible.

A more satisfying end result

The team at The Johns Group wants clients to finish their real estate journey satisfied with the result. Agents at The Johns Group get each buyer to the final stages of a transaction with a home they love. They ensure your new home was appraised correctly, your winning bid is fair, and all your paperwork is in place. Providing top-tier customer service, The Johns Group sets each client up for success and ensures they’re satisfied with the final result.

If you’re planning on buying or selling in Orland this year, trust the process with The Johns Group. With an experienced team of realtors and business professionals at the helm, The Johns Group is equipped to guide you through every stage of the journey. So when you are ready to make a move, give the Johns Group a call!
Photo courtesy of Shutterstock

Let's Connect

We pride ourselves in taking the time to listen, understand your challenges and goals, and answer any questions you may have along the way.

Follow Us on Instagram